Policies

The terms behind every booking.

Clear rules keep our houses, our neighbors and your booking protected. Every policy below is versioned, and we record exactly which version you accepted when you book.

• Terms of ServiceThe agreement between you and Haus Format when you use this site, create an account, or book a house.v2026-10-13
• Privacy PolicyWhat personal information Haus Format collects, why we collect it, and how it is handled.v2026-10-13
• Cancellation PolicyWhen you can cancel, what is returned, and how changes to a booking are handled.v2026-10-13
• House Rules & General Booking RulesThe baseline rules that apply to every Haus Format booking, in every format.v2026-10-13
• CREATE / Production RulesRules for photo, video, podcast, editorial and branded-content productions at a Haus Format house.v2026-08-01
• GATHER / Event RulesRules for dinners, workshops, celebrations, listening sessions and private events.v2026-10-13
• Damage Deposit & Damage Responsibility PolicyHow the refundable deposit works and what you are responsible for if something is damaged.v2026-10-13
• STAY RulesRules for overnight stays: check-in, occupancy, quiet hours and departure.v2026-10-16
• RETREAT RulesRules for multi-day offsites and retreats combining overnight stays with daytime programming.v2026-10-13

These documents are drafted for clarity and are pending final review by counsel. They describe how Haus Format operates today and do not assert any certification or audited standard.